Legal Information
Website Disclaimer
Last updated: July 30, 2026
This Website Disclaimer applies to OaxacaTransportation.com, operated by MEX Transportation Company LLC under the Oaxaca Transportation brand. By using this website, requesting a quote, or communicating with us, you acknowledge and agree to the terms below.
1. Transportation Intermediary Disclosure
Oaxaca Transportation may act as a marketing, inquiry, reservation, referral, or coordination intermediary. We do not necessarily own, operate, dispatch, or control the vehicle or driver who performs your transportation service. Transportation may be provided by independent local transportation companies, vehicle owners, or drivers.
When you request a quote or booking, we may share the information necessary to provide or coordinate service with one or more transportation providers. We may receive a referral fee, commission, or other compensation when a booking is completed.
2. Website Information
We make reasonable efforts to keep the information on this website accurate and current. However, routes, rates, travel times, vehicle availability, passenger capacities, policies, operating conditions, destination information, and other details may change without notice. Website content is provided for general informational and planning purposes and does not create a binding transportation agreement by itself.
3. Quotes, Rates, and Availability
Rates displayed on the website may be starting prices, estimates, sample rates, or rates subject to route, date, time, passenger count, luggage, vehicle type, availability, currency, taxes, tolls, parking, waiting time, special stops, and provider policies. A quote is not guaranteed until it is confirmed in writing and any required payment has been completed.
Submitting a form, sending a WhatsApp message, receiving an automated acknowledgment, or discussing availability does not by itself confirm a reservation.
4. Transportation Providers
Independent transportation providers are responsible for their vehicles, drivers, licensing, insurance, permits, maintenance, service performance, safety procedures, and compliance with applicable laws. Provider availability and acceptance of a reservation are outside our direct control.
Although we may assist with communication, changes, or complaints, we do not guarantee the acts, omissions, conduct, punctuality, equipment, or performance of any independent provider or driver.
5. Travel Times and Delays
Travel times are estimates only. Actual travel time may be affected by traffic, road construction, weather, accidents, demonstrations, road closures, police or military checkpoints, airport or port congestion, flight or ferry changes, passenger delays, vehicle issues, and other conditions beyond our control.
Passengers are responsible for selecting a pickup time that allows sufficient time for airport check-in, security, boarding, appointments, tours, events, and other scheduled activities. We are not responsible for missed flights, ferries, tours, reservations, or appointments caused by insufficient scheduling or circumstances outside our reasonable control.
6. Passenger and Luggage Information
You are responsible for providing complete and accurate passenger, luggage, flight, ferry, pickup, drop-off, accommodation, and contact information. Incorrect or incomplete information may result in delays, additional charges, an unsuitable vehicle, or inability to provide service.
Vehicle capacity depends on both passenger count and luggage volume. Oversized items, sports equipment, mobility devices, child seats, pets, or unusual luggage must be disclosed before booking so availability and vehicle suitability can be confirmed.
7. Flights, Ferries, and Pickup Coordination
Flight or ferry monitoring, when offered, is intended to assist with pickup coordination but does not guarantee that every schedule change, terminal change, cancellation, diversion, or communication issue will be detected. Passengers should notify us promptly of known changes and maintain access to the contact method provided with the reservation.
8. Payments and Third-Party Payment Services
Payments may be processed through third-party payment platforms. Those platforms operate under their own terms, privacy policies, security procedures, currency-conversion practices, and dispute processes. We do not generally receive or store complete payment-card information.
9. Cancellations, Changes, and Refunds
Cancellation, modification, waiting-time, no-show, refund, and rescheduling terms may vary by route, provider, vehicle, booking date, and service type. The terms supplied with your quote, payment request, or confirmation control the reservation. Refund eligibility is not established solely by the information displayed on a general website page.
10. Force Majeure and Events Beyond Control
We are not responsible for delay, interruption, cancellation, or failure caused by events beyond reasonable control, including severe weather, natural disasters, road closures, accidents, civil unrest, strikes, government actions, public-health emergencies, communication outages, platform failures, fuel shortages, or similar events.
11. External Links and Embedded Services
This website may contain links to or embedded content from third parties, including maps, payment services, review platforms, social networks, booking services, and tourism websites. We do not control and are not responsible for the availability, accuracy, security, content, policies, or practices of those third parties.
12. Reviews and Testimonials
Reviews and testimonials describe individual experiences. They do not guarantee that every customer will receive identical results. Reviews displayed through third-party widgets may be collected, moderated, filtered, or presented according to the third party’s own processes.
13. Intellectual Property
Unless otherwise stated, the website design, original text, branding, graphics, and other original materials are owned by or licensed to MEX Transportation Company LLC. Third-party names, logos, photographs, maps, icons, and trademarks remain the property of their respective owners. No content may be copied, republished, or commercially exploited without appropriate permission.
14. No Professional Advice
Website content is not legal, financial, medical, immigration, safety, or travel-insurance advice. Travelers are responsible for reviewing official entry requirements, airport or airline policies, travel advisories, insurance coverage, accessibility needs, and other requirements relevant to their trip.
15. Limitation of Liability
To the fullest extent permitted by law, MEX Transportation Company LLC, Oaxaca Transportation, and their owners, officers, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, data, opportunity, or enjoyment; or costs resulting from use of the website, reliance on website information, third-party services, or transportation-provider acts or omissions.
Nothing in this disclaimer excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
16. Indemnification
To the extent permitted by law, you agree to be responsible for losses, claims, costs, or expenses arising from materially false information you provide, unlawful use of the website, violation of these terms, or damage caused by you or members of your party.
17. Changes to This Disclaimer
We may update this disclaimer to reflect changes in our services, providers, website, or legal obligations. The revision date at the top identifies the latest version. Continued use of the website after an update constitutes acceptance of the revised disclaimer to the extent permitted by law.
18. Contact
MEX Transportation Company LLC, operating as Oaxaca Transportation
Vicente Guerrero 105 Colonia Centro, 68000 Oaxaca de Juárez, Oaxaca, México
Email: info@oaxacatransportation.com
Website: https://oaxacatransportation.com/